Great hotel. Staff is very helpful and friendly. Even managment came by during happy hour to ask how our experience was going. Manager receptions has more than squirrel food. Bartenders are very friendly. Front desk was friendly and helpful. Rooms are modern and clean. Top 5 hotel I have ever stayed in
I struggled a bit between going for three stars or four, but since I wouldn't hesitate to rebook, I went with four. This hotel has the potential to be fantastic. It actually looks like the product shots, unlike most hotels, and the staff was friendly and helpful.
Beautiful rooms, lobby, amenities. It was a bit understaffed, as there were two weddings going on, but the employees were still friendly and did what they could to accommodate. I'd definitely stay there again if in Amarillo.
I still recommend this as a place to book, and hopefully they close up the remaining gaps to turn this into an awesome hotel.
However, we had a couple of issues that knocked things down a bit. First, housekeeping was hit or miss. One day our towels weren't refreshed and another our snacks weren't refilled. Second, the breakfast was a bit depressing. Cooked foods were bland, the bacon tasted strange, and the pastries seemed like they had been recently unfrozen. We ended up giving the hotel breakfast a pass after day one.
Relatively new hotel and facilities; indoor pool, gym and hot tub in great shape. Housekeeping staff is awesome and two room suites are spacious and well maintained. Hotel staff is courteous and attentive. Parking around hotel is free and safe. City paid parking is only $7 right across from hotel. I strongly recommend this place, to anyone visiting Amarillo.
When I stayed there for the first time, it had only been open several days, so a few kinks were being worked out. I'm quite impressed by the hotel, their accommodations and fare. It's extremely modern. The studio is a little small but comfortable. If I were drinking alcohol, I'd be loving the complimentary happy hour too! I'll certainly be staying there again!
Embassy Suites By Hilton Amarillo Downtown is a US Lodging based in Amarillo, Texas. Embassy Suites By Hilton Amarillo Downtown is located at 550 S Buchanan St, Amarillo, TX 79101, USA.
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