Second time going, was a different experience, someone spilled alot of residue trash on passenger mat and no one even botbered to clean the mess they made! No customer service. Will not return!
Words cannot describe how great my experience was with Arenas Auto Repair. The catch is, I didn't even have my car serviced. I was travelling from Southern Illinois all the way to Utah, when along the way on I-40, my 'Check Engine' light came on 65 miles before Amarillo. Given that this was the closest place I could find on Google and the business had such good reviews and ratings, I made my way towards the shop.
I was greeted by two precious dogs, and spoke with Luis. Let me tell you, Luis is EXCEPTIONAL, and his customer service was above and beyond! He is very knowledgeable about vehicles, and apart from the information given from the diagnostic, he went out of his way to explain various things about my vehicle that would be very helpful once in the mountains. I honestly took away information I wish I would have known 15 years ago, which is why I'm so glad I stopped by. I 100% would have had the mechanics fix my transmission; however, given the time frame of my job starting and the upcoming winter weather, I had to keep on my journey.
I got my fuel injector cleaned and my alternator changed out here. They offer fair prices and get the jobs done in a timely manner.
From all the past experiences I have had with mechanic shops I have came to the conclusion that the majority can not be trusted. But I can honestly say after using Arenas a couple times I can tell these guys are honest and genuine people that take pride in quality over quantity. The impression I got from my experience with these guys is they want to do everything they can to help not do everything they can to make an extra dollar. They were very reasonable both times and had my car ready the next day. I would highly recommend this place to anyone. It is good to know we have a place you can actually trust.
Honest work at a fair price
Hard to find clean quality mechanics now-a-days. But these guys are good.
While driving from California to Savannah, GA on I-40, check engine light came on the Subaru west of Amarillo Friday night. Thinking it would be impossible to find any service on a holiday weekend Saturday, great reviews came in for Arenas Auto Repair. Louis quickly diagnosed an emissions related issue, told us we could continue worry free and could address the issue later, and would accept no money for the diagnosis. Honesty, quick, and a pair of two good dogs.
In all, whether you reside in Amarillo, or are coming in from miles and miles away, please stop by Arenas Auto Repair Shop for your vehicle needs. I guarantee you'll leave happy!
First time here. Brake job. Owner was nice. Good customer service. Place doesnt smell like your typical car shop.
Arenas Auto Repair Service is a US Car Repair based in Amarillo, Texas. Arenas Auto Repair Service is located at 3809 W Amarillo Blvd, Amarillo, TX 79106, USA.
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