They look snazzy and feel great. I'm walking much faster now- feel like I'm walking on air. The shoes are well-made, good grip and provide great arch support. Very pleased with both my purchase and my shopping experience. ('Pay it forward!')
Bought three pairs of Hokas at this store and am very satisfied with the kind customer service. I would definitely recommend this place for runners of all kinds.
I told her I was about ready to just cancel the order since I had lost that warm, fuzzy good feeling about the entire situation. She requested I wait until today so she could contact the company and talk to a live person to find out the status. I agreed.
Next time, I'm sticking with Amazon. I found the same shoes for less with free shipping and guaranteed to receive in 2 days instead of 3 weeks and without the condescending attitude of employees.
I will be so sad when we move, because this place is amazing! Jason and Darcy are the sweetest, most personable people ever! We recently went in and Beth and kaitlin helped us and tbey wdre amazing, patient, and very kind! This is the best place to go for shoes because they go above and beyond to help you!!!! Best customer service!!! I wish I could bring them to Dallas!
I really wanted to LOVE my first experience buying shoes from Get Fit Amarillo.
This business is chaotic and disorganized. had I not called to follow up on the initial order, it never would have been ordered! Some of the employees seem to have issues accepting responsibility for mistakes, and Jason is flat out rude and should find a job that doesn't deal with people because he seems incapable to doing it in a reasonable and polite manner.
I came in and the service from Marci was great. I was patiently sized and fitted, trying several different shoes. I finally settled on the one I liked but the color/style I wanted was out of stock so I was told they would order it. I paid and left. We went on vacation two days later. When almost 2 weeks had passed without hearing, I called to check on the status. After some confusion, I was told that it somehow had never been ordered at all, but that it would be that day. I waited another week and called back yesterday. I was told by Beth that they hadn't come in, that she would contact the company because usually they're very quick getting out order. She rudely told me, "I can't order what they don't write down!"
But that's not going to happen.
Although I'm not a runner, Kaitlin treated me like a track star, worked with me on my cheapskate budget, made sure I had the right fit, and ended up finding me a great pair of Brooks on sale.
Today around 2, I called and she told me she would contact the company and call me right back. I waited about 45 minutes and because I had some errands to run, I called back. Jason answered the phone and very curt and rudely said, "We have a FULL store, I am sorry we are busy and couldn't call you right BACK." He interrupted me every time I tried to say something. Finally I said, I'm tired of the excuses, and I just want to cancel the order. He said FINE! I'll tell her, and hung up on me. Beth called back about 20 minutes after but I reiterated that I just wanted to cancel the order and get a refund. I haven't checked with my credit card company to make sure this has occurred.
I really wanted to write a raving review about how wonderful and efficient they are.
I really want to buy local, and support local businesses.
I love the crew at Get Fit. The staff treats all souls - (I believe working with soles is one of their specialties!) that walk through the door with the same enthusiasm and professional service. You will get great advice too from the owner Karen on nutrition, types of shoes etc. She is a humble athlete herself that runs Ultras! Get Fit is Active in the community and supports a lot of great causes! When I have clients moving to town I always highly recommend Get Fit!
Get Fit is a US Shoe Store based in Amarillo, Texas. Get Fit is located at 1911 S Georgia St, Amarillo, TX 79109, USA.
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