BUYER BEWARE!!! I bought a house in Jun 2016 that Andrus Brothers had installed the roof on. The roof was/is under warranty, and appears to be a very good quality roof. However, as a result of a big storm we had in early November 2016, the roof leaked, flooding a linen closet, staining timbers in the living room, ruining books on shelves, etc. When I called and left a message, my call was never returned. It took 2-3 calls before I ever actually got to speak with someone. They promised to call back to set up a warranty visit, and never did. My husband and father have re-sealed (caulked) and applied wet patch 3 times, which each only fixed the leaks for a short while. We did this out of frustration after my husband called another 2-3 times, finally speaking with the Owner's son who postponed coming to do the inspection (allegedly to initiate the warranty repair) 2-3 more times. Guess what?!? They never showed up and quit returning calls. MAJOR storms in September 2017, and I am trying to contact them again. Be warned, customer service and standing behind their installation warranty does NOT appear to be a priority for this company! If I could give 0 stars on this company, I would.
From my initial phone call to final inspection Andrus Brothers Roofing Amarillo Texas executed on all levels with great professionalism thus exceeding my every expectation. My salesman Erik Rivas met the adjuster at my property and worked with the insurance company taking most of the responsibility off my plate. Roofing crew's professionalism and workmanship was just as impressive as their service! I strongly recommend Andrus Brothers Roofing for all your roofing, skylight and gutter needs.
Great company! Great people to work with. Everything was done in a timely manner. Roof looks good too.
Andrus Brothers put a new roof on a home that we purchased last August. Our two story home developed a leak Sunday night under the balcony that is leaking into the living room. We contacted Andrus Brothers yesterday morning, and again today and still no one has returned our call. The technician I spoke with said my call was given to someone that would contact us to schedule a service call, still haven't received that call. We have had more rain the past two weeks than we've had the past two months. It's predicted to rain again tonight as well. Hopefully they care about other people with a leak in their home, for us this is not the case.
We highly recommend!!!
We love Andrus Bros Roofing. They are professional, easy to work with and affordable. Chris Andrus is amazing to work with. We have used Andrus Bros twice now in 7 yrs And both times were very pleased.
Andrus Brothers Roofing is a US Roofing Contractor based in Amarillo, Texas. Andrus Brothers Roofing is located at 7655 SW 81st Ave, Amarillo, TX 79119, USA.
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