If I could give no stars I would. Absolute worst customer service I have EVER received. I showed the man a picture of my nails of the design I wanted which was super simple. I just wanted a different color. He started yelling at me that I don't know my colors and that the one I picked out didn't look anything like the picture.. even after I told him I wanted a different color than the picture. He EMBARRASSED me, in front of everyone. They were all staring. It took everything I had not to just walk out. I will never EVER be back.
I am visiting Amarillo from out of town and I had the absolute best nail experience !! They took their time and everyone made sure that I was welcome and not to mention my nails turned out amazing !! I only wish I could drive 5 hours all the time to have my nails done here !! Anytime I visit I will be sure to stop in and have Pacific Nails & Spa take care of me!
Kay and Lon were awesome! They were personable and funny! Kay does the best gel manicure! Lon's pedicures were amazing!
I only went in for a regular mani, but the salon was well kept and clean. The lady who did my nails was super sweet and did a great job! I'll be back for more!
I don't live in Amarillo but this place was close to the hotel I stay at when I'm in town for work. I tried this salon twice giving the benefit of the doubt. The first time I should have ran out when they used the drill on my natural nails for a manicure. I stayed and just figured they knew what they were doing. I got the gel manicure and it lasted just under 2 weeks which is about right. The 2nd time I went back they used the drill again on my nails to take the gel off. Not just the top layer but all the way off. This time I had 2 nails start to peel off just after 4 days. I went in and they fixed those at no charge. That's the last time I was there because my nails started splitting and peeling. I know it's because they used the drill on my natural nail beds. My nails hurt so bad and we're split so low that my normal nail salon in the town where I live, had to fill the cracks/splits with acrylic. I never do these reviews but I felt the need to warn others
Pacific Nails Spa is a US Hair Care Studio based in Amarillo, Texas. Pacific Nails Spa is located at 2330 S Soncy Rd #400, Amarillo, TX 79124, USA.
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