DO NOT GO THERE!!! I am a military spouse and moved to a base near there and in the little town we live in there is nowhere good to get my hair done and I always have trusted Aveda in the past and liked it but this Aveda salon is bad. The lady who did my hair messed up the pattern of the highlights and my hair turned out looking like bright yellow tiger stripes. The owner made her fix it and add some more. When she was done with that it had to be toned because she didn't match my original color. After that it looked okay. BUT I was charged for her mistake with having to add more to fix the tiger striped highlights and was charged to tone it down. I just don't think that is right, I haven't ever been to a salon that makes you pay for their mistakes. The owner wouldn't take the extra charges off but she offered me $10 off on my next visit....Like I will be back....I don't think so!!! Very very bad customer service and a poor excuse for an Aveda salon.
Come to find the girl they had doing my hair is a student and only has been there 3 months... THAT IS NOT AVEDA STANDARDS!!! I would have never let her touch my head if I knew that from the git go. She was a sweet girl but not experienced.
They refuse to refund the $102. They want me to drive back (two hours and $100 in gas) for them to try and "fix" it. Just ridiculous!!
Terrible. I have been using Aveda for 10 years, I know there are standards, which is why I researched for one on the Aveda site. I was headed to OK from Lubbock to see family and decided to stop in Amarillo on the way. I called in advance, like a month, to get a color and cut. I am very picky with my hair, I have had it messed up before by people with lots of experience. I have/ had lots of hair and it is curly/wavy. Told them when I called that I needed someone that was good with my kind of hair. She took two and a half hours, had to leave the salon with wet hair because it took so long (an hour just to comb/brush out my hair), she cut it wet so I was skeptical to begin with, but didn't have time for her to take another hour to dry it. I got to OK and it was finally dry and I was horrified. She butchered my hair. took a big chunk out of the back, what she thought was layering, The color is "eh" not what I asked for, I get the same thing every time I get my hair done, it was not natural, but chunky, and I have a dark on the bottom layer which sticks out like a sore thumb now with the chunk of hair taken from the back. I can't wear it down at all and it is thin.
The single most dissapointing haircut experience of my life.
Natural Bliss Aveda Salon is a US Beauty Salon based in Amarillo, Texas. Natural Bliss Aveda Salon is located at 2429 W Interstate 40, Amarillo, TX 79109, USA.
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